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Refund Policy

At RightDesk, we strive to provide a satisfactory experience for both employers and job seekers. This Refund Policy outlines our procedures for refunds regarding job postings and any related services.

1. General Policy
Refunds may be issued at the sole discretion of RightDesk, depending on the circumstances outlined in this policy. We encourage users to carefully review their purchases before completing the transaction.

2. Job Posting Refunds

  • Cancellation Before Posting: Employers may request a refund for job postings if they cancel the posting before it goes live on the site. Requests must be submitted via email to [support email] within [number] hours of the purchase.
  • Refunds for Unsatisfactory Listings: If an employer believes that the job posting does not meet the agreed-upon specifications (e.g., incorrect category, missing details), they may submit a request for a refund within [number] days of the posting. The request will be reviewed, and if approved, a refund will be issued.
  • No Refunds After Posting: Once a job has been posted on the site, refunds will not be issued for any reason, including changes in hiring needs or the job listing being filled.

3. Subscription Services
If you purchase a subscription plan for multiple job postings or additional services, the following applies:

  • Cancellation: Employers can cancel their subscription at any time. However, no refunds will be provided for fees already incurred.
  • Service Issues: If you experience issues with the subscription service that prevent you from utilizing it as intended, please contact us within [number] days. We will assess the situation and may offer a partial refund at our discretion.

4. How to Request a Refund
To request a refund, please follow these steps:

  1. Contact our support team at [support email] with your order details and the reason for your request.
  2. Provide any relevant information that may support your claim.
  3. Allow up to [number] business days for us to review your request.

5. Approval Process
All refund requests are subject to review. We reserve the right to deny any request if it does not comply with this policy.

6. Changes to This Refund Policy
RightDesk reserves the right to modify this Refund Policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage users to review this policy periodically.